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Order and Delivery Guide

Special Note:

MANUFACTURER'S CLOSURE IN JANUARY 2012

Please note that our manufacturer will be closed for two weeks from the 16th January 2012 until the 30th January 2012 for their annual holiday, so this will affect our standard delivery time.  From now until the end of January the delivery time will be longer.  Rush orders may also be unavailable at this time.  If you order from now until the end of January Bridal gowns will take up to 14 weeks, all other dresses will take up to 10 weeks so please allow extra time when you are ordering over this period.

Please note that it is very important that you allow yourself plenty of time when ordering your gown, this will avoid the disapointment of not receiving your gown/dress on time.  Bridal gowns generally take 12 weeks to be made and Bridesmaids, Formal Dresses etc generally take 8 weeks to made.  After production is complete delivery can take from 1-7 business days depending on your postcode.
We also have a rush service for wedding dresses to be made in 8 weeks and all other dresses in 4-5 weeks.  Please note that extra charges will apply.  You must contact us first to see if we can deliver your dress to you on time.

All of our gowns are custom made to order and are NOT in stock.  Although we have a quicker turn around time than most stores you will still need to leave ample time for your gown to be made,shipped, processed and delivered.  For wedding dresses we recommend that you order at least 4 months before your wedding, for Bridesmaids/Flower Girls, Formal Dresses etc we recommend that your order at least 3 months in advance.

* Busy Period – Due to the closure of our office over the Christmas and New Year period, and our Manufacturer‘s closure in late January 2012, production times will take longer.  Please note that we cannot rush any dresses during the busy period, so please plan ahead.

SHIPPING CHARGES

Depending on which dress you choose your gown will fall into the following category, prices include shipping and handling, please note that this is a guide only.

1. Bridesmaid Dresses/Flower Girl Dresses $15 per dress,
we will combine shipping please ask for a quote

2. Medium Dresses, Mother of the Bride, Most Formal Dressses, Some Informal Wedding
Dresses $20-$25

3. Larger Bridal Gowns - $30-$50 depending on the weight of the gown.

Please note that all of our dresses are sent via Australia Post registered post and are fully insured.  This is the most cost effective way to send your dress. 
Express post shipping is available at an additional cost, please email for a quote.

Shipping times will depend on your postcode.  All gowns are sent from our office headquarters in Sydney.

For international shipping you can choose airmail post or EMS Courier, please email for a quote.


INTERNATIONAL CUSTOMERS


Dress of Your Dreams ships internationally, we are currently shipping our gowns to the USA, Canada, New Zealand, The UK, Asia and Europe.
If you would like to receive a quote on international shipping please email us at
dressofyourdreams@bigpond.com.
International customers do not pay any GST (sales tax) on their order, simply select the international button when ordering this will
automatically remove the GST for you.
If you would like to convert your currency please use the following link
www.ex.com
We are happy to answer any enquiries that you may have so please do not hesitate to contact us.

Please note that Dress of Your Dreams cannot be held responsible if your order is ceased by customs in your country, or if there
is a delay in customs clearance in your country. Your package may be subject to the customs fees and import duties of your country.
These charges are always the recipient's responsibility
We highly recommend that you check with your local customs before ordering.

Dress of Your Dreams uses Express Courier International (EMS)
Express Courier International is a reliable cost effective international courier service. 
It offers reliable door-to-door delivery within 2 to 5 business days between metropolitan areas of most major cities
and provides tracking for most destinations.  
 


Please find below some testimonials from our international customers.



Trenna - USA

Lara, I just received my wedding dress!  I love it!   It is so beautiful! 
I am impressed with the quality!   I wll definitely send photos of me at my wedding and a letter of recommendation!
Thank you!  Trenna Lee - USA
 
I want to officially thank Lara @ "Dress of Your Dreams" in Australia.
I was so happy with my wedding dress that I just wanted to pass on her link.
Her prices seem too good to be true, yet her finished product is perfection! Check out her red carpet gowns too!

Stephanie - New Zealand


Hi Lara, Just to let you know that my dress arrived last week and it's FABULOUS!
It fits perfectly and I LOVE the garland and the fab garter!
Thank you so much.  It's been an absolute pleasure doing business with you.
Sincerely, Stephanie Green - New Zealand
 


Hi Lara, I just wanted to say a very big THANK YOU. I tried the dress on last night and I absolutely love it :)
I must admit I was a bit skeptical about ordering online from Australia before being able to try it on etc, but
I would recommend you to anyone.  I recommend all Kiwi's to give it a go!!
Melanie - New Zealand

 

Hey. My dress arrived last week but I didn’t get a chance to look at it til yesterday and I just wanted to
say thank you, thank you, thank you. It’s more beautiful than I could have imagined and the quality
of work is great, I hate wearing dresses so I’ve dreaded having to wear one but after
looking at mine, I can’t wait til my wedding day so I can wear it.  I've told many of my friends whom are
getting married to check out your website and they all like what they see.
Once again, thank you guys so much.  I LOVE my dress.  Kiley Cowell - New Zealand

Hi Lara
I got my Sinderella dress today and it is far more spectacular than I thought!
I was so scared buying online and from another country!, however it turned out beautifully,
your communication was A1 and the end product is everything I ever wanted!
Thanks a million! I will be recommending you to all of my friends and family in Canada!!
All the best, Jacinta - Canada

Hi Lara,
I've just taken delivery of my Galadriel dress and just wanted to say thank you to you and the team for doing
such a great job.
The dress is stunning.  it's even more beautiful than I imagined it would be.
The wedding is just one month away and I can't wait to show all of my friends and family my fabulous gown!
I had been looking for a unique dress for so long and couldn't believe it when I saw it on your site!
Anyway thanks again for all of your help.  Kind regards Adamina - Israel.


Anita - Finland

 

 

 

 


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